INCREDIBLE !!!! so comfortable !! so warm !! pockets so deep !! such nice quality !! the wind doesn't pass through, and it's keeping me toasty through a canadian winter ! i was worried it would be too thin or the buttons would stop too high up to keep it windproof, but it has been performing better than i could've ever hoped for, and i got so many compliments on it at choir practice ! the hood is very big and dramatic which is very cute, the capelet fell at first when i took the jacket off, but i just slipped the tying strands through the last buttons that holds the hood on the jacket and its stayed on sturdily since. i was very hesitant to buy a jacket online without being able to try it on, especially since even in real life i have trouble finding jackets that don't feel tight or restrictive around my shoulders since they're kinda wide compared to my other measurements (80cm bust, 70cm waist, ~42cm shoulder width) and was confused on which size to pick with the "adding 5cm-10cm to usual measurements" guideline, but i contacted them and they kindly answered that it doesn't really apply to the shoulder width much, and the L/XL fits me perfectly. with the waist cinched at the back it fits my figure like a glove ! I did replace the lace they provided with a shorter cute black silk ribbon since the lace was so long, and it's absolutely perfect. i've now earned the title "little black riding hood" at my choir. only warning is that it is a pet hair MAGNET !! as felt usually is, so keeping it out of furry friends reach is crucial, and i didn't expect the UPS fee to be so hefty, but that's not these guys' fault. will definitely buy from here again !